Why Clear Cache and Cookies?
Clearing the Cache and Cookies from a web browser an important first-step for almost any troubleshooting for internet browsing. The ‘cache’ is a tool used by your internet browser to speed up the page loading process. However, sometimes it can cause a problem when websites are updated and developed as files saved in the cache may conflict with what’s actually coded into the website. Clearing Cache and Cookies is a way we can be sure that any issues you may come across are actually something wrong with the website, rather than inconsistencies caused by using different browsers.
If you are using Safari for iOS;
1. Go to the Settings app on your device.
2. Scroll down to the Safari menu.
3. Scroll down and select Clear History and Website Data.
4. A pop-up will come up verifying that you want to clear the History and Data. Select Clear History and Data.
5. The button for Clear History and Website Data will turn gray when cache and cookies have been successfully cleared.
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