Why Clear Cache and Cookies?
Clearing the Cache and Cookies from a web browser an important first-step for almost any troubleshooting for internet browsing. The ‘cache’ is a tool used by your internet browser to speed up the page loading process. However, sometimes it can cause a problem when websites are updated and developed as files saved in the cache may conflict with what’s actually coded into the website. Clearing Cache and Cookies is a way we can be sure that any issues you may come across are actually something wrong with the website, rather than inconsistencies caused by using different browsers.
If you are using Internet Explorer for Windows;
1. Click on the Settings menu in the upper-right corner.
2. Click Internet options.
3. Under the General tab on the upper-left-hand side, scroll down to Browsing history.
4. Select Delete…
5. Check the Temporary Internet files and website files, Cookies and website data, History, and Download History boxes.
6. Select Delete.
7. Close Internet Explorer and reopen it for changes to take effect.
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